Interactive Voice Response Print

Description

Essential elements of customer service are repetitive tasks in communicating, formatting, and accessing information. Managing these tasks may defer time required for bigger projects and requests that need individual attention. Handling routine requests for services or pricing information can be...

Features

  • Balance Inquiry on all Accounts or selected Accounts
  • Interest Rates Inquiry
  • Loan Repayment Calculator
  • Last five transactions, last five Debits or last five Credits on specific Accounts
  • Automatic and instant update from CUMIS Server
  • Password protected, member can change password at any time
  • Interactive menu
  • Customized greetings and responses (human voice)
  • 24 x 7 unattended operations, independent of main server
  • Administrator functions
  • Automatic backup
  • Hot key exit

To listen to the Interactive Voice Response Demo please dial following phone numbers:

1-868-663-2768 (extension 241)
1-868-663-3880 (extension 241)
1-868-645-6084 (extension 241)

Please use account 000001 and password 123456