Administration Department

General Manager

Mr. Collinsworth M Howard Msc. SBIT., PMP


Collinsworth Howard is MSD’s General Manager responsible for the overall operation of MSD. This includes managing the management team, overall management of MSD staff, budgeting and financial management, corporate planning and product development, creating and enforcing MSD’s business objectives and goals, managing projects, management of emergencies and other major issues involving clients.

Collinsworth has 20 plus years of experience in the ICT industry. He joined the MSD’s team on March 1st 1995 and within the 15 plus years of service has contributed significantly to MSD’s growth and development. He has continuously moved up MSD’s organizational structure. From July 2007 - February 2010, Collinsworth served as the Manager of Corporate Planning and Product Development. Prior to that, from January 2002 - June 2007 he served as MSD’s Manager of Customer Services. Collinsworth worked as Supervisor of Customer Services from January 1998 - December 2001 and from March 1995 - December 1997 as a Business Analyst at MSD.

During his tenure at MSD he played a key role in the development and management of various software solutions and technologies employed by MSD.

Collinsworth holds a Master’s of Science Degree in Strategic Business Information Technology with the University of Portsmouth and is PMP certified with the Project Management Institute.
 

Office Manager

Ms. Monica Sindy Ramdial Bsc. ISM (Hons), PgDip. Mgn’t


Monica Sindy Ramdial is the Office Manager at MSD. She joined MSD in March 8th, 2010 and heads the administrative department and is responsible for the marketing functions of MSD including advertising and sales. She is responsible for the management of events and contributes to the strategic growth of MSD’s products and services and is also responsible for establishing leads and generating revenue for the company.

Prior to MSD Monica worked as a Business Services Manager in the training and consultancy industry in particular professional development, project management and ITIL governance. She also worked in other privately owned organizations. She has eight (8) plus years in management.

Monica holds eight (8) British Diplomas in various aspects of Management, Information Systems and Social Psychology with distinctions and credits. She also acquired a Bachelor’s of Science Honors Degree in Management and Information Systems with the University of London and also holds a Post Graduate Diploma in Management. Monica is currently pursuing final year of the Henley Management College/ University of Reading MBA in General Management. Monica is also certified in web development and SharePoint. She is in constant pursuit of professional development and has done numerous professional development courses to complement her management position, academics and experience.
 

Administrative Officer

Mrs. Cheryl Ann Joseph -Wallace


Cheryl Ann Joseph Wallace joined MSD on October 1st 2008 and holds the title of Administrative Officer. She is responsible for overseeing the administrative functions of MSD and brings with her twenty five (25) plus years of experience in the Secretarial/Administrative Professional field.

Prior to MSD Cheryl Ann worked in various Government Offices throughout Trinidad and Tobago.

She is qualified in Advanced Practical Accounting with the School of Practical Accounting and Accounting Services. She is CAT and MOUS Certified, has a sound educational background in administration and has developed effective organizational skills and behaviors.
 

Administrative Assistant

Ms. Crystal Byng


Crystal Byng is MSD’s Administrative Assistant. She joined the company on October 30th, 2008 and is responsible for administrative support services and receptionist duties.

Crystal is a fun loving people person, skilled in business etiquette and is always willing of be of assistance to staff, clients and partners.
 
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